Terms & Conditions

Please read these terms carefully. By using this website or contacting us about our services, you agree to them. If you do not agree, please do not use the website.

1. Acceptance of these terms

These Terms & Conditions (“Terms”) govern your access to and use of ksacsolutions.com and its pages (the “Website”). They form a binding agreement between you and KS AI & Cloud Solutions OPC Pvt Ltd. If you use the Website on behalf of a company or organisation, you confirm that you are authorised to accept these Terms on its behalf.

Our Privacy & Cookie Policy explains how we handle personal data and forms part of these Terms.

2. About us

The Website is operated by KS AI & Cloud Solutions OPC Pvt Ltd (“KSAC”, “we”, “us”, “our”), a company incorporated in India with its office at #688, 2nd Floor, 2nd Left, Abheraj Baldota Rd (TB Dam Road), Hosapete (Hospet), Vijayanagara District, Karnataka 583203, India. We provide data analytics, business intelligence, Power BI, Microsoft Fabric, data engineering, automation, AI, cloud and related consulting, development and training services.

3. Use of the website

You may use the Website for lawful purposes only. You agree not to:

• use the Website in any way that breaches applicable laws or regulations;
• attempt to gain unauthorised access to the Website, its servers or any connected system or data;
• introduce viruses, malware or other harmful code, or interfere with the Website’s operation or security;
• use automated tools to scrape, copy or collect content or data from the Website without our written permission;
• submit false, misleading, abusive or unlawful information through our forms, or impersonate any person;
• copy, reproduce or republish Website content for commercial purposes without our written permission.

We may suspend or restrict access to the Website, in whole or in part, at any time and without notice, for example for maintenance or if we believe these Terms have been breached.

4. Our services

Information about our services on the Website is a general description and does not constitute an offer capable of acceptance. Every engagement is governed by a separate written agreement, such as a proposal, statement of work, master services agreement or purchase order, signed or accepted by both parties (an “Engagement Agreement”).

The Engagement Agreement sets out the scope, deliverables, timelines, fees and responsibilities for that engagement. If anything in these Terms conflicts with an Engagement Agreement, the Engagement Agreement prevails for that engagement.

Booking a consultation or sending an enquiry does not create a client relationship or an obligation for either party until an Engagement Agreement is in place.

5. Quotations, fees & payment

• Quotations are valid for the period stated in them, or 30 days if no period is stated.
• Fees, payment terms, milestones and currency are as set out in the Engagement Agreement.
• Unless stated otherwise, fees exclude applicable taxes such as GST, which will be added at the prevailing rate.
• Third-party licences, subscriptions and cloud consumption (for example Microsoft, Google or other platforms) are the client’s responsibility unless expressly included in the Engagement Agreement.

6. Intellectual property

Website content. All content on the Website, including text, articles, graphics, logos, designs, code and the “KS AI & Cloud Solutions” name and branding, is owned by or licensed to KSAC and protected by intellectual property laws. You may view and print pages for your personal or internal business reference, and share links to them. Any other use requires our prior written permission.

Client deliverables. Ownership and licensing of work created for clients are governed by the relevant Engagement Agreement. KSAC retains ownership of its pre-existing materials, know-how, methods, frameworks, templates and tools, including improvements to them developed during an engagement.

Third-party marks. Microsoft, Power BI, Microsoft Fabric, Power Automate, Power Apps, Azure and other product names are trademarks of their respective owners. Their use on the Website is for identification only and does not imply endorsement, unless stated otherwise.

7. Confidentiality

We treat information shared with us in connection with a potential or actual engagement as confidential and use it only for that purpose. Detailed confidentiality obligations are set out in the Engagement Agreement or a separate non-disclosure agreement (NDA), which we are happy to sign before discussions begin. Please do not send highly sensitive information through the Website’s forms.

8. Website content & no professional advice

Blog articles, guides and other Website content are provided for general information only. They do not constitute professional, technical, legal, financial or other advice for your specific situation, and you should not rely on them as such. Technology changes quickly, and while we aim to keep content accurate and current, we do not guarantee that it is complete, accurate or up to date.

Case examples, testimonials and results described on the Website reflect specific circumstances and do not guarantee similar outcomes for other projects.

9. Third-party services & links

The Website links to or uses third-party services, such as Google (Maps, Calendar and Analytics), Meta (the Meta Pixel, only with your consent), WhatsApp, LinkedIn, Facebook and YouTube. We do not control these services and are not responsible for their content, availability or practices. Your use of them is governed by their own terms and privacy policies.

10. Information you send us

When you contact us through the Website, by email, phone or WhatsApp, you confirm that the information you provide is accurate and that you are entitled to share it. We handle personal data as described in our Privacy & Cookie Policy. Unless agreed otherwise in writing, ideas or feedback you send us voluntarily are not confidential and we may use them without obligation to you.

11. Disclaimer of warranties

The Website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties or representations of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, and we do not warrant that the Website will be uninterrupted, secure or free of errors or viruses.

Warranties for our services, if any, are set out only in the relevant Engagement Agreement.

12. Limitation of liability

To the fullest extent permitted by law:

• KSAC is not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, business, data or goodwill, arising from or in connection with your use of, or inability to use, the Website or its content;
• our total liability arising from your use of the Website is limited to INR 10,000 (ten thousand rupees);
• liability in connection with our services is limited as set out in the relevant Engagement Agreement.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, or for death or personal injury caused by negligence.

13. Indemnity

You agree to indemnify and hold harmless KSAC, its directors, employees and partners from any claims, losses, damages and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Website.

14. Force majeure

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, war, government action, power or internet failures, cyber-attacks, or failures of third-party platforms and service providers.

15. Governing law & disputes

These Terms are governed by the laws of India. The parties will first try to resolve any dispute amicably through good-faith discussions for at least 30 days, starting with written notice to law@ksacsolutions.com. If the dispute is not resolved, the courts at Hosapete, Vijayanagara District, Karnataka, India will have exclusive jurisdiction, subject to any different dispute-resolution terms in an Engagement Agreement.

If you are a consumer living in the European Union, the United Kingdom or elsewhere, you also keep any mandatory protections and rights to bring proceedings that the law of your country of residence gives you.

16. General

• Severability: if any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.
• No waiver: our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment: you may not transfer your rights under these Terms without our consent; we may transfer ours to a successor business.
• Entire agreement: these Terms and our Privacy & Cookie Policy are the entire agreement about your use of the Website. Our services are governed by the relevant Engagement Agreement.
• Electronic communications: you agree that notices and communications from us by email or on the Website satisfy any requirement for written communication.

17. Changes to these terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date and applies from that date. Your continued use of the Website after a change means you accept the updated Terms.

18. Contact

For general enquiries, please use contact@ksacsolutions.com or our Contact page.